Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Within the United States
We offer Free Standard Shipping on all qualifying orders.

Estimated delivery time: 5–20 business days

Shipping times may vary depending on your location, carrier availability, and seasonal demand.

International Shipping

We currently ship to select international destinations, including:

  • United Kingdom

  • Australia

  • United Arab Emirates

Estimated delivery time: 7–21 business days, depending on destination and customs processing.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.

Please allow 24–72 hours for tracking updates to appear in the system.

Shipping Delays

While we aim to meet estimated delivery times, delays may occur due to factors outside our control, including:

  • Carrier disruptions

  • Weather conditions

  • Customs processing

  • High seasonal demand

In case of significant delays, our support team will keep you informed.

Customs & Duties (International Orders)

International shipments may be subject to customs duties, taxes, or additional fees depending on your country’s regulations.

  • These charges are the responsibility of the customer

  • Originals Jerseys does not cover customs fees

For accurate details, please contact your local customs office.

Damaged Items

If your order arrives damaged during transit, we will assist with a replacement.

To be eligible:

  • Contact our support team within 3 business days of delivery

  • Provide clear evidence (photos) of the damaged item

Lost or Stolen Packages

Originals Jerseys is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier.

  • Orders marked as delivered are not eligible for refunds or replacements

  • At our discretion, we may assist with documentation if required

Returns & Refunds

For full details regarding returns, refunds, and eligibility, please refer to our Refund Policy.

Contact Us

For any questions or support inquiries, please contact us at:
support@primejerseys.shop

We aim to respond within 24–48 hours.